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How does Ominy Market work – Frequently asked questions



How Ominy Market work

Ominy Market is a platform that aims at bringing independent entrepreneurs together. Anyone can sell basically anything product or service as long as its legal. Anyone from any part of the world can view your products and services and order them. Products and services are manually approved to prevent spam.

How do we process orders

We do not own any inventory listed here, they are all community listed and powered. We only work behind the scenes to maintain quality products and services while maintaining our systems and fighting spam and fraud.

How does selling work

Vendors or sellers sign up, set up their shop and products. Their products are approved or rejected. Once their products or services are approved they appear on our products page and are visible to every body. Vendors are given a full customisable shop immediately they sign up and have the details, stats and settings of their shop at their disposal.

When they are ready to withdraw their earnings, they apply for withdrawal with the necessary information and their payments are transferred to their local bank accounts as soon as possible. withdrawal requests are processed manually to prevent fraud from the side of our vendors.

How does buying work

Buyers order their desired products or services, receipts are then processed and sent to them. Afterwards, sellers receive the orders from their own end and contact the customer for product fuffilment. Buyers are required to provide a print out of their receipts.

Before a product is delivered, buyers will have to provide a printed receipt of the order, their pin(Not to be confused with your account login details) then sign with the seller or send their signatries incase there is no physical contact with the seller as a prove of identity and as a fraud precautionery measure. Sellers will need these details to withdraw their earnings.

Please note that sometimes it might be necessary that you send in these details first. Situations where by the sellers need your funds to begin the processing of your product or service, you might have to send in these details so that your vendor can withdraw those funds and process your item. Please note that you also do that at your own risk, so please read the product details of the product you want to purchase before making an order.

Do we protect our users

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Yes we do! We take certain security measures to prevent you from hackers and fraudsters and have set up hefty penalties for any one who violates our terms and conditions. You could read up our protective measures here. Our goal is to build a clean community of sellers and buyers.

Support

If you run into any general problem or errors or have any questions or enquiries please open a ticket or thread here and someone will respond to you as soon as possible. You could also contact us directly.

How does Ominy Market make money

Ominy Market earns a commision when there is a successful sale. We also earn revenue through promoted display ads delivered by Google Adsense.

What payment methods are available

Customers can make payments through their credit card, payoneer and their Ominy Market wallet.

Please note that payment with wallet is currently at the beta stage and will be availble soon. When you choose to pay with payoneer please note that your order will remain pending till we verify your payments.

Can i request for a refund

To request a refund please contact your vendor. Pay close attention to the refund policy of your vendor. We only process refunds on very special cases which include but is not limited to policy violations or fraud from our vendors. Every other refund request should be processed by your vendor. Please note that we reserve the rights to reject a refund request if if they fail to meet our criteria.

Please also note that your eligibility for refunds are nullified the moment we confirm the execution of an order and have issued payments to the vendor. Every other refund request will have to be processed by your vendor. Please note that we can’t approve a refund if the vendor has been paid for that purchase, unfortunately, if by chance there was a case of fraud or policy violation, the only thing we will be able to do is to penalise the vendor.



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