At Ominy Market our goal is to provide a suitable environment where sellers and buyers can coexist smoothly without any conflict. Just like every other market place, there are always cases of fraud and fraud attempts. At Ominy Market we have set up measures to protect our sellers and buyers from fraud and hackers.
Our site has been secured using ssl certificates. This prevents hackers monitoring your network from stealing data entered on our site which includes your credit card information usernames and passwords. We have also set up smart systems that block authomated programmes from guessing your passwords.
Please note that using weak passwords would still leave you at the risk of unauthorised access because a user would still be able to guess your credentials at a single trial or two. If at worst, there comes an event of an unauthorised access to our datbase, please note that the intruder will have no access to your credit card credentials because we don’t store them.
Your credit card details are processed by a third party payment processor. You could read up how our payment processor secures your credit card information here, as for your login details, they are hashed and salted which means, even insiders have no access to them.
Your login credentials are made “useless” through a series of encryption techniques before they are stored. Please also note that our systems will lock you out after 3 unsuccessfull login attempts. You won’t be able to login or reset your passwords for 12 hours, this was set up to prevent third parties or intruders from gaining illegal access by guessing your password, so double check before logging in.
To keep sellers business going and cash coming in, we have put up a couple of measures to protect them.
Please note that the following methods might be changed or revised in the future if the need comes up.
We understand that there might be situations whereby your customer applies for a refund even when you have fuffilled a product or service. This could lead to serious losses and problems for your business ad you. To avoid this, sellers provide us a verification token which they must provide to you as a seller before you deliver a service or product. By delivering this token to you, they have told us that the products or service have been fuffiled by you.
We also understand that competitors or other persons could visit your site, sign up and spam your shop with fake bad reviews. We have set up safety measures against that. Only sellers who have purchased a product can leave a review against that product. With this only legit real reviews will be left on your store.
Please note that our system accepts both bad and good reviews, so make sure you deliver high quality products and services and encourage your customers to leave a review. Doing this will also help your products and shop rank higher when buyers filter available products and shops by ratings.
We have also set up harsh policies and terms against sellers who would attempt to defraud you. This should make any fraudster think twice before making any dirty move against you.
LIke the saying goes: What is good for the goose is also good for the Gander, we have also set up measures to protect our buyers from bad businesses and have also laid out harsh terms and policies for businesses who would attempt to “mess things up” for our shoppers.
We understand that businesses could display fake products for sale in attempt to gulp your hard earned cash while leaving you in tears. We have set up measures to help you bypass this. When you make an order, you funds are stored in our accounts (Not the sellers account) in wait for an order fuffilment. You will have to provide your personal token (You will find a space for you to enter it in your sign up form) to your seller when a product has been delivered. Our systems were designed to issue payments to vendors only when they have fulfiled their orders for the week.
If for any reason a vendor requests that you provide your token so that they would withdraw their funds and process your products and service, note that you do that at your own risk. If by chance you are scammed, please leave a descriptive bad review on their shop and contact us with proves that you were scammed and your products or service was not delivered. Cotacting us will only help us review your case and and execute apprioprate penalties to such shops and wont give you a refund.
You might have to be careful here, as filing a fake case against the buyer could lead to the blacklisting of your account and credentals from our system!! Which means, if after rigorous checks we find you guilty, you might never be able to shop on Ominy Market forever.
We also know that you might be unsatisfied with a product (not service), and can apply for a refund through the shop of your seller. We will refund the original price of those products or services back to your account.
That is all for now…